Testimonials

"How do I adequately summarize Nathalie and Bernadette? as creative, hardworking, high-quality, and expert real estate professionals? Yes, and more: They complement each other. Bernadette overflows with magical vision and creative ideas for enhancing value with a preternatural ability to gauge the market. She would never leave a seller unhappy wi..."

"How do I adequately summarize Nathalie and Bernadette? as creative, hardworking, high-quality, and expert real estate professionals? Yes, and more: They complement each other. Bernadette overflows with magical vision and creative ideas for enhancing value with a preternatural ability to gauge the market. She would never leave a seller unhappy with a less than adequate price. Nathalie has an eye for aesthetic details in interior staging and exterior gardening. She is calm, patient, and experienced in negotiations, organization management, and proper documentation at a paralegal level. One or the other is always available. They balance each other so that there is never a question of issues not being heard or addressed. As a client, I was treated with compassion, fairness, patience, and attentive listening. They respectfully understood that I was undergoing a major transition of a large asset. They work incredibly hard. Real estate commissions can be hefty in Bay Area markets, but with this dynamic duo, their commission was well-earned. Their complementary staging is sparkling clean, breathtakingly beautiful inside and out with absolutely meticulous attention to detail: it is like the difference between going through a coin-operated carwash or using a luxurious auto detailer who wraps your auto in a red bow. They are deeply experienced with a savvy knowledge of local real estate markets, appropriate pricing, and buyer and seller psychologies, and they are top-notch marketers. They have invaluable access to a large base of timely available, reasonable, and skilled gardeners, painters, plumbers, carpet-layers, electricians, inspectors, and handypersons. They are generous with their time and resources; never once complaining about time spent, or their exhaustive efforts. I am so appreciative of Bernadette Krystow and Nathalie Kemp of Engel and Völkers. You will be in great hands when you choose them as your REALTORS®."

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— Brenda W. | Larkspur Home Seller

"Nathalie Kemp and Bernadette Krystow recently guided me through what could have been an excruciating experience of selling my first home. Instead, it turned into a wonderful adventure of reimagining my home. They recommended essential upgrades, including painting, refurbishing floors, and replacing carpeting, and took charge of finding the right..."

"Nathalie Kemp and Bernadette Krystow recently guided me through what could have been an excruciating experience of selling my first home. Instead, it turned into a wonderful adventure of reimagining my home. They recommended essential upgrades, including painting, refurbishing floors, and replacing carpeting, and took charge of finding the right experts and overseeing them. Best of all, Nathalie and Bernadette offer the unprecedented bonus of staging your home as part of their agent services. I had been a skeptic of staging but was amazed by the extraordinary skills and warehouses of high-end furniture, they deployed in making my home look like it belonged in Architectural Digest. The results speak for themselves my home sold at well over the $2M asking price. As someone who had never sold a home before, it meant the world to me that I trusted Nathalie and Bernadette completely and my trust in them was rewarded a thousandfold. And, of course, it didn't hurt that they are both incredibly personable and warm. They will become your best friends, I assure you! Cannot recommend them more highly."

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— Barb G. | Ross Home Seller

"We had the privilege of working with Bernadette and Nathalie, who listed our home in Miraloma Park San Francisco. Our expectations were blown away! In just over a week they had our home ready for the market. They lined up painters, landscapers, cleaners, glass repair, scheduled inspections, and a photographer, and staged our entire home compleme..."

"We had the privilege of working with Bernadette and Nathalie, who listed our home in Miraloma Park San Francisco. Our expectations were blown away! In just over a week they had our home ready for the market. They lined up painters, landscapers, cleaners, glass repair, scheduled inspections, and a photographer, and staged our entire home complementary! Bernadette goes above and beyond for her clients! She even rented a truck, picked out flowers, and planted them herself! We were amazed - the top of the line high end furniture, decor, and outdoor furniture they brought in had our home looking magazine worthy. Nathalie and Bernadette were always prompt to respond, always answered our calls, and were very helpful in answering any questions we had along the way. Simply put, they treated selling our home as if it were their own. As a result of their hard work and dedication, the process was seamless. We received multiple offers, sold way over asking, and set a new high bar for the neighborhood. Working with Bernadette and Nathalie is like hitting the jackpot!"

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— Maryanna and Keegan S. | San Francisco Home Sellers

"Nathalie and Bernadette are amazing! They helped me get my house in Oakland ready to sell (painting and staging) and listed with 5 over-asking offers in about 6 weeks! This was the first home they sold in Oakland, yet they took the time to understand the neighborhood and the comps. By the time of the first open house, my house shined like never ..."

"Nathalie and Bernadette are amazing! They helped me get my house in Oakland ready to sell (painting and staging) and listed with 5 over-asking offers in about 6 weeks! This was the first home they sold in Oakland, yet they took the time to understand the neighborhood and the comps. By the time of the first open house, my house shined like never before with its expert staging and attention to detail. It just looked stunning in pictures and person. I needed to rent back from the new owners and they managed to get me two free months of rent as part of the sales offer, which gave me more time to find a new house in Marin. They guided me through finding a house in Marin and helped me place 4-5 offers until I was able to get an offer accepted in Fairfax! They are a lot of fun to work with and they stay in constant communication along the way. I would highly recommend them if you are looking for dedicated, smart, and professional real estate agents in the Bay Area! I will use them again!"

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— John C. | Oakland Home Seller and Marin Home Buyer